
I’m happy with my current Sky Sports Complete package,
I don’t want to upgrade to Sky Sports+.
Sky Sports+ comes at no additional cost for Sky Sports Complete customers and there’s no effort required to sign up or change your package.
Sky Sports will have 50% more sport available in 2024 than it did in 2023, including some content which was previously on other channels (tennis and rugby league), new EFL rights, and more. Sky Sports+ helps us provide that additional content at no extra cost to Sky Sports Complete customers.
I don’t want to watch live sport via streams.
Live streams give us the opportunity to bring more quality live events (up to as many as 100 at any given time) to our customers with Sky Sports+ and offer amore personal and immersive viewing experience.
Our linear channels will still show a huge range of top-quality live sport, showcasing the biggest events on Sky Sports.
Discussing streaming also provides opportunities to discuss Sky Glass and its benefits, including the additional features for sport with UHD and Dolby Atmos.
I’m happy with my current single pack Sky Sports package,
I don’t want to upgrade to Sky Sports+.
Sky Sports will have 50% more sport available in 2024 than it did in 2023, including some content which was previously on other channels (tennis and rugby league), new EFL rights, and more. Making it better value than ever.
Especially taking into account that you can now upgrade to Sky Sports Complete with Sky Sports+ for just £20 per month – the equivalent of your current package at full price. All that extra content for the same price as a single sports subscription means it’s significantly better value for money.
Our Sky Sports Complete upgrade offers will often provide better value for money (and can be cheaper) than our standard single pack sports prices.
We’ll also be contacting customers on our Sky Sports Action and Sky Sports Arena channels with targeted offers.
Moving to streaming will just mean I’ll have to get a faster,
more expensive broadband package.
Your existing broadband connection for Sky Q, Sky Glass or Sky Stream will continue to be sufficient, and there shouldn't be any impact on your home network. But remember to check our minimum recommended speeds for Sky Glass and Sky Stream.
Sky Broadband offers a range of speeds, packages, and prices. If you’re with another broadband provider, it's possible we'll be able to provide faster services and greater value for money than your current package.
Check your offer toolkit for Sky Broadband upgrade and regrade offers.
I don’t have Sky Q, Sky Glass,or Sky Stream.
As a Sky+ customer with Sky Sports Complete, you’ll still be able to view the best of our Sky Sports+ content on its new linear channel.
But for the full experience of Sky Sports+, and to access all our amazing content, we’d recommend upgrading your equipment to Sky Q, Sky Stream, or Sky Glass.
Existing Sky+ customers can often upgrade to Sky Q free of charge – check your toolkit for available offers.
As well as full Sky Sports+ access, Sky Glass offers our best viewing experience, perfect for sport with UHD and Dolby Atmos.
I don’t want to pay more for Sky Sports+.
Sky Sports+ is added at no extra cost for Sky Sports Complete customers, so there's no need to pay more than you currently are.
Sky Sports is becoming even better value thanks to Sky Sports+ and the range of content it’ll offer, including over 1000 EFL matches.
Focus on the volume of content available and value for money Sky Sports Complete gives in comparison to single sports packs.
My bill increased in April, so this isn’t at ‘no extra cost’.
We’re always looking to make our products and services even better for customers so you can access the best content we can possibly offer.
On Sky Sports, our prices rose slightly earlier this year due to rising cost pressures. But we want to continue to improve our service to bring you all our content in one easy-to-access hub, with no charge to the app itself.
I’ve lost access to my content.
For Sky Sports Complete customers, no content has been lost from your subscription. In fact, there's even more this year with over 1000 EFL fixtures this season. Any content you're struggling to find may have moved to Sky Sports+, our new service which you'll find in the app within Sky Q, Sky Stream, and Sky Glass.
For single pack customers, we're really sorry to hear you're struggling to find some of the content you love from Sky Sports. What you're looking for will have moved to Sky Sports+, our new streaming service. To access Sky Sports+, you'll need to upgrade to our Sky Sports Complete package, but don't worry - we currently have an offer available to take complete Sports at £20 per month,that's the same price as your current package at full price.
Customers on Sky Sports Action and Sky Sports Arena have received an email warning them of this change to their service.
Offers available for single pack customers to regrade to Sky Sports Complete(including Sky Sports+) for £20 per month - the same price as our single packs at full price.
I’ve lost access to Sky Sports Arena.
For Sky Sports Complete customers, don't worry, Sky Sports Arena has closed to make way for our Sky Sports+ channel, but no content has been lost from your subscription. In fact, there's even more this year with over 1000 EFL fixtures this season. Any content you're struggling to find may have moved to Sky Sports+, our new service which you'll find in the app within Sky Q, Sky Stream,and Sky Glass.
For single pack customers, we’re sorry if we’ve caused any disruption to your Sky Sports content. We’ve recently replaced Sky Sports Arena with the new Sky Sports+ channel. What you're looking for will have moved to Sky Sports+, our new streaming service. To access Sky Sports+, you'll need to upgrade to our Sky Sports Complete package. But don't worry, we currently have an offer available to take Sky Sports Complete at £20 per month, that's the same price as your current package at full price.
Customers on Sky Sports Action and Sky Sports Arena have received an email warning them of this change to their service. Offers available for single pack customers to regrade to Sky Sports Complete(including Sky Sports+) for £20 per month, the same price as our single packs at full price.
I can’t find my favourite content/team.
This year, we’ve expanded our content on Sky Sports by over 50%, including a huge increase in EFL, tennis and rugby league content. And with such a wide range of simultaneous content, the most user-friendly way to access it all is with SkySports+.
Sky Sports+ comes in three forms:
Our new dedicated Sky Sports+ linear channel will showcase the very best content currently on the Sky Sports+ platform.
Our TV app (available on Sky Q, Sky Glass, and Sky Stream) can show up to 100 concurrent events and can be found through your Sky homepage.
And our completely refreshed Sky Sports app gives you flexible access to all the same content on the go on your mobile or tablet. Just dive into either of our apps and search for your favourite sports or teams, and you'll be presented with any live or upcoming events we think you'll be interested in.
Just dive into either of our apps and search for your favourite sports or teams, and you'll be presented with any live or upcoming events we think you'll be interested in.

